Shipping policy

E-Switchy kits are hand built in batches by our expert team of craftsmanship, and each kit is rigorously tested before leaving our shop to make sure every single kit is working properly.

For full kit purchases and any purchases containing a battery, please expect 3 – 5 business days for your kit to arrive. In case of weather issues, pandemics, or other factors, Fedex may be experiencing additional delays.

Shipping Policy Disclaimer:

We are not responsible for stolen packages after delivery confirmation. Once a package is marked as delivered by the carrier, the order is considered fulfilled.

Signature confirmation and shipping insurance are available upon request prior to shipment for an additional charge. If these services are not arranged in advance, the customer assumes responsibility for any loss, theft, or damage after delivery.

Please note: some battery returns may require special documentation and packaging, and you may have to encounter extra fees. This is in order to correctly comply with lithium battery shipping regulations. For all return shipping we require the local shipping service FedEx office, not all FedEx locations accept dangerous goods shipments, so we suggest you call the location first to make sure. Additionally, a "Declared Value" must be purchased for an additional cost through FedEx in order to insure the package in case of any damages OR theft during shipping. The "Declared Value" is the total cost the customer paid for the item.

Return Address:

Please mail your package in a traceable method to the address below. Include a note with your name, and your order number describing your situation and/or request.

E-Switchy LLC

Technical Support ATTN: (Your Order #)

6327 Sunnyslope avenue

Van Nuys, CA 91401

USA