Reviews

Based on 143 reviews
94%
(134)
5%
(7)
1%
(2)
0%
(0)
0%
(0)
My experience with the Switch One

Based on recommendations from various sources including a thread on Reddit, I decided to purchase the Switch One for my Giant hybrid bike. Although this wheel with its wireless controller would easily be a 5-10 minute job to install, my particular bicycle presented a few 'unique' issues with fork spacing, or should I say a set of extra-wide fork shock housings.

After struggling to get the wheel to drop into the fork, I was able to consult with E-Switchy through opening up an e-mail support request and get the kit installed.

So... Here are the plusses:

1. E-Mail support responded very quickly, and we worked through my issue until it was resolved! One of the absolute BEST support mechanisms I've ever encountered!!! 11 out of 10!
2. You may have to install the locking washer between the fork and wheel to provide the extra space I needed in my case... And yes, E-Switchy signed off on that!
3. There's a spacer that sits between the wheel and the disc brake they provide. In my case, I had to remove that spacer, and use the shorter screws to 'move' the disc away from the fork to prevent rubbing. Although not preferred, it too was an acceptable 'modification' that allowed me to get the wheel into my fork without issue.

Now for the challenging part. The remote control with the thumb throttle takes up a lot of real estate on your handlebar. This was a challenge for me because my 9-speed gear change mechanism is a dual-lever system (up/down shifts) and the throttle lever was impacted by the placement. Perhaps a re-design of the throttle to be a thumb button on the rotating throttle collar would avoid this issue!.

Ultimately, I got everything working and in-place where I can comfortably use it... let's just say I'm very happy with the solution, even if it take a little bit of extra work on my part!

I think the biggest takeaway is that this company goes above and beyond to support their product, and for that I give my highest recommendations and respect!

Excellent product with sketchy documentation

Thoroughly impressed with the engineering that went into this product. The kit includes everything you could possibly need for installation (including zip ties). The initial spin around the block was thoroughly satisfying. Unfortunately, the documentation is lacking with numerous typos. Their web site takes you to various scattered YouTube videos, each containing different pieces of (very good) information. The name of the setup app is not included in any of printed information. That being said, customer service was excellent and I’m very satisfied with the product so far. The battery in the Switch 2 is cleverly shaped like a large water bottle. The overall effect is the kit is designed to NOT look like an e-bike. Unfortunately, the battery would not fit on my wife’s bike (my fault), so I had to bolt it onto a rear bike rack. It still worked fine.

Great

it was easy to install. the online videos where helpful. I like th app with all its options. I would highly recommend it..

Very tidy and clean

I love the simplicity of installing. Great customer support.

Thank you for your positive feedback on our Switch Two Electric Bike Kit! We're glad to hear that you found the installation process easy and that our customer support was helpful. We strive to provide a simple and hassle-free experience for our customers.

Happy riding!

Tandem

I installed the switch three kit on my tandem bike. I made a simple bracket to mount the battery to one of the three water bottle mounts on the bike. My wife and I are a senior couple so it makes the hills easier for us. I think it works great.

Hi Dave,

Thank you for sharing your experience with the Switch Three Electric Bike Kit! We're happy to hear that you were able to easily install it on your tandem bike and that it's making your rides more enjoyable. We hope you continue to enjoy the added assistance on those hills. Happy riding!

Simply the best ebike kit

Nothing else beats this amazing conversion kits. I am heavyweight, pulling cargo and do a good amount of uphill. Works like a champ!

Thank you for your kind words and positive feedback! We are thrilled to hear that our Switch Three Electric Bike Kit has exceeded your expectations, even with heavy use and uphill terrain. We strive to provide the best products for our customers and we are happy to hear that our kit has been a champ for you. Happy riding!

Great range and quality!

Very happy with my purchase, more than enough range.

Hi there! Thank you so much for taking the time to leave a review for our Switch One Electric Bike Kit. We are thrilled to hear that you are happy with your purchase and are enjoying the great range and quality of our product. We strive to provide our customers with the best possible experience, and we are glad to know that we have met your expectations. Happy riding! :)

36v AC plug charger

It works fine. I don't lnow what happened to my original charger to damage it, but, im making sure to keep the new one you sent me off the floor.
Thanks.

Hi Steven,

Thank you for leaving a review for our 36V AC plug charger. We're glad to hear that it's working well for you. We understand that accidents can happen, so it's great that you're taking extra care with the new charger. If you have any further questions or concerns, please don't hesitate to reach out to us.

Customer Service Team

20” tire on a folding bike. Awesome.

We used this setup for burning man. Worked flawlessly. The bike it a citizen Miami folding bike. We pulled the fork apart a little with our hands and added the included washers. In 10 mins we had a fully function electric bike that works like a charm, plus even with the e switchy the bike is still way lighter than a normal ebike, and it folds. Very pleased with this purchase. Considering getting a second one for next year.

Beautiful Device

Lovely E-Switch conversion kit. Double checked by bike shop. Riding with enjoyment.

Dear Pan,

Thank you for taking the time to leave a review for our Switch Two kit. We are glad to hear that you are enjoying your E-Switch conversion kit and that it was double checked by a bike shop. We hope you continue to have a great riding experience with our product.

Happy riding!

Back on the road!

Thank you very much for your product , the S2. So, now I can happily be with my bike back on the road after many years that I could not bike it due to many hills around. I am no longer worried of the hills at all. I am so happy for that. I had a little trouble to install to my bike which is a race bike. But, the customer service did give me some good tips and after doing a research, I was able to install it. I can not describe enough how good this S2 is. It saves me thousands of dollars to buy a new racing electric bike.

Hi Minh,

We're so glad to hear that our S2 kit has helped you get back on the road with your bike. We understand that installation can take longer on some bikes, but we're always here to offer tips and support. Thank you for choosing our product and saving yourself thousands of dollars in the process.

Happy riding!

Switch 2 Battery

Sorry, cannot give any review now. Still waiting for the extra battery ordered along with the Switch Two Bike Kit two weeks ago.

Hi Pan,

Thank you for leaving a review, I understand that you were expecting to receive and additional battery within 3-5 business days, however special order items as it is stated on the product page for accessories such as the additional battety, states that shipping will take 2-3 weeks for the battery. Sorry you missed this information during checkout. I see you made the purchase on August 1 for a complete kit and an extra battery. It looks like you already received the kit and just waiting on the battery to arrive which is expected to be delivered in about 1 week.

If you have any further concerns, please don't hesitate to reach out to our customer service team. We are here to help!

Best regards,

My 20 inch wheel mini e.

I like the lighter weight battery and motor of this kit. My whole bike weighs only 32 pounds and fits in with my camping gear easily. I have another super nice e bike but it’s huge with 4 inch tires and weighs about 80+ pounds. I love them both. 😊

Hi John,

Thank you so much for leaving a review for our Switch Two Electric Bike Kit. We're glad to hear that you're enjoying the lighter weight battery and motor, and that it's a great addition to your camping gear. Thanks for being a loyal customer and happy riding!

This is a great twist throttle feature

Love this, makes me feel in control. I also have the thumb throttle and both work great in different ways.

Hi George,

Thank you for leaving a review for our Variable Speed Twist Throttle. We're glad to hear that you love the feature and that it makes you feel in control. It's great to have both the twist and thumb throttle options for different preferences. We appreciate your feedback and hope you continue to enjoy our product. Happy riding!

Extension bar the way to go!

Definitely enjoying e-kit addition to my MTb.
The addition of the extension bar made it incredibly easy to attach LCD screen without removing grip nor brake lever. Also allowed to adjust throttle lever at a more accessible spot.
Well thought out kit. Easily installed and exhaustively complete.
Would definitely recommend.

Hi James, Thank you for your review and for choosing our product. We're thrilled to hear that the handlebar extension has made it convenient for you to attach the LCD screen and adjust the throttle lever. We're glad you found our kit easy to install. Your recommendation means a lot to us.

Happy riding!

Great value

The motor works well, the battery is long-lasting. The Bluetooth LCD throttle will shut off if left in the direct sun for a while (overheating) so if you don't install the manual throttle as a backup, it's inoperable. I can't get the LCD to change from KM to miles, but otherwise is good.

Hi Mark,

Thank you for leaving a review for our Switch Three Electric Bike Kit with LCD Display. We're glad to hear that you are enjoying the motor and long-lasting battery. We apologize for any inconvenience with the Bluetooth LCD throttle overheating in direct sunlight. We recommend installing the manual throttle as a backup to avoid any issues. We are also happy to assist you with changing the LCD display from KM to miles. Please feel free to reach out to our customer service team for further assistance.

Thank you for choosing our product!

Best,
Customer Service Team

Simple conversion, great results

I purchased the type 2 kit (700c) for my Felt cyclocross bike. It works exactly as described. It takes longer than 5 min to convert the bike if you use the LCD screen but who cares. The only issue I have is the LCD speedometer is only showing KM not MPH. I have contacted customer support and they are sending me a new one. I weight 220 and using this with only the throttle i get about 22 MPH on flat ground. I will switch my review to 5 stars once I get the new speedometer. If you want to use an existing bike as an Ebike i highly recommend buying this kit. It works very well.

Hi Scott!

Thank you so much for taking the time to leave a review. We're so glad to hear that you are enjoying your Switch Two Electric Bike Kit and that the conversion process was simple for you. We apologize for the issue with the speedometer only showing KM, but we're glad to hear that our customer service team is already working on getting you a new one in MPH. We appreciate your recommendation and we hope you continue to enjoy your new electric bike.

Ride safely!

Love the reading for available power left on battery!!! Also is it normal for charger to hear up after charging battery. Only charged up 45 minutes and it was quite warm.

Hi Dan,

Thank you for taking the time to leave a review for the Switch Two Electric Bike Kit. We are glad to hear that you love the feature of being able to see the available power left on the battery through the LCD display. Regarding your question about the charger heating up after charging, it is normal for it to warm up as it is working to charge the battery. Just make sure to unplug the charger after use and let it cool down before storing it.

If you have any other questions, please don't hesitate to reach out to customer support by email please.

Happy riding!

Best,

E-Swithy Team

Wife loves it

Install a little more difficult than planned with having to use shims and adjust disk brake placement but well worth the extra effort. Wife loves getting gout in the evening to get fresh air now and easily conquers gradual slopes. Can't wait to get on our local Rail Trail.

Hi Glen,

Thank you for taking the time to leave a review! We're glad to hear that your wife is loving the Switch One Electric Bike Kit. We apologize for any difficulty you experienced during installation, but we're happy to hear it was worth the extra effort. It sounds like she's already enjoying her evening rides and conquering those gradual slopes.

We hope you both have a great time on your local Rail Trail! Happy riding.

E-Switchy Team

These are great!

These kits are great & are very easy to install. Use the instructions but if you normally work on bicycles you don’t even need them. Anyway, the only issue I have is I can’t get it up to top speed. I am a heavier rider at 252 lbs but the power it puts out is very impressive for someone of my weight. I really hope E-Switchy continues to innovate, grow & maybe make a stronger motor and/or battery for us heavier riders. Thank you & I really hope you guys continue to grow.
P.S. I installed my switch three on my gravel bike different than recommended. Check out the photos.

Thank you so much for your review!

Sharing your experience with our Switch Three Electric Bike Kit means a lot to us. We are glad to hear that you found the installation process easy and were impressed with the power output.

We understand your concern about not being able to reach top speed and we will definitely take your feedback into consideration for future innovations. In the meantime, we recommend checking the tire pressure and making sure the battery is fully charged to optimize performance as well as configuring the setting through the app, the more accurate you input your specs such as rider weight, bike weight, etc the better performance measure you are likely to receive.

We love how you used a different location to install your battery rather than under the seat! looks pretty awesome!

Thank you for choosing E-Switchy and happy riding!

Best,
E-Switchy Team

Impressive

I’m impressed how easy it is to install & how easy it is to use. I wish it had a little more power since I am a heavier rider (250 lbs) but you can’t beat this kit. It’s at a very good price. My top speed so far is at 24 mph. That was exciting. I’m sure I can get it up to its maximum. Thank you E-Switchy!

Wireless LCD display

Good correspondence back and forth. Throttle works great . Came in two weeks to Florida. Was confident in it arriving the whole time.

Hi Roger,

Thank you for your feedback! We're glad to hear that the correspondence met your expectations and that the throttle is working great for you. It's wonderful to know it arrived in Florida within two weeks and that you felt confident throughout the process. We appreciate your support and look forward to serving you again in the future!

Turbocharged Commute

Installed the Switch Two on my Kona commute bike and after a week of rides I absolutely love it. Opted to installed the cabled thumb throttle for minimalist simplicity. Lets me dial in a little (or a lot) assist for getting up to speed after stop lights, or slaying those two hills. The water bottle style battery is secure, easy to remove, easy to charge… I go 10 miles a day and usually recharge it every other. Definitely recommend : )

Thank you so much for your review! We're thrilled to hear that you're loving the Switch Two Electric Bike Kit on your Kona commute bike. The cabled thumb throttle is a great choice for a minimalist setup, and we're glad it's been working well for you. We're also happy to hear that the water bottle style battery has been convenient for your daily rides. Thanks for recommending us, and happy riding!

Love it

I’m not a robot. This is the best conversion kit I have found after much research. I am super impressed with everything about my purchase. I would recommend e switch to anyone. The set up was super quick and very simple. I’m considering purchasing another one.

Hi Timothy,

Thank you so much for your positive review! We are thrilled to hear that our Switch Two Electric Bike Kit exceeded your expectations and that you found it easy to set up. We appreciate your recommendation and hope to see you again soon for another purchase. Happy riding!

First road bike conversion

After trying E-Swytchy for a little while, I'm happy with the kit. It's a front hub motor in a really light road bike so that I'm not wrestling with a heavy bike which is nice. I weigh 190 so the bike's top peddling speed at a top gear is about 20mph which I'm fine with. It makes it a funner ride overall and I'll be converting a gravel bike next so E-Swytchy stand by for me ordering another kit soon.

Hi Steven!

Thank you so much for taking the time to share your experience with our Switch Two Battery kit. We're thrilled to hear that it has made your road bike conversion a success and that you're enjoying the lighter weight. We can't wait to hear about your next conversion with our E-Switchy kit. Feel free to reach out if you need any assistance. Happy riding!